What Our FAQ Covers and Why It Matters
This page is built around the real questions we get from people opening accounts, making first deposits, and navigating the lobby for the first time. We've organized it so you can scan by topic rather than scroll through a wall of text. Payments come up most often — specifically how PayPal and Venmo deposits clear, what a Play+ prepaid card does in
your account wallet, and whether you need to verify your identity before your first withdrawal. We also cover state eligibility, because access to our casino lobby and sportsbook depends on where you are and what local law permits in your state. If you're in New York or Los Angeles, the eligibility check at account creation will confirm whether the full lobby is
available to you. Account security questions — two-factor login, password resets, and session management — are addressed in the trust section further down. Think of this page as the straight answers, without the runaround.
- PayPal
- Venmo
- Play+ prepaid